5 Simple Tips on Choosing the Best House Cleaning Service

When looking for the best house cleaning service, it’s easy to get overwhelmed with information overload.

Sorting through websites, getting quotes, and speaking with each provider could take several days, maybe even weeks, to go through.

Even then, you still may not be sure whether you’re getting the most out of your money or not.

So to help you navigate the world of housecleaning, here are 5 Insider Tips on How to Choose a House Cleaning Service.

If you’ve never booked a housecleaning service before or are in the market for a new clean service, make sure to read this before booking anywhere.

1. Lessen the Scope

What do you really need help with?

First of all, it’s important to take stock of the things you really want cleaned because not all cleaning services perform the same services. For example, some do your laundry, make the beds, wash the dishes, etc. – so it’s important to know what you need before you book and make sure that the company you hire does those tasks.

Don’t assume anything. There’s nothing worse than coming home and expecting the laundry to be folded and realize it’s not done because it’s not part of their service contract with you.

Secondly, if you’re on a budget, deciding on what you really need cleaned is a way to customize your cleaning to make it a little cheaper.

For example, maybe all you really need help on is the kitchen and bathrooms? Some cleaning services allow you to book cleanings for just parts of your house (usually the bathrooms and kitchen because they’re the hardest parts of the home to clean). Dusting and wiping down of other surfaces they take care of themselves.

Or maybe you just need some help with your housecleaning once a month instead of every week or every two weeks? If you don’t have kids, this is a more realistic option, but even if you do, getting a break once a month can be something you look forward to.

2. The More Frequent the Appointments, the Better

Regularity matters

Need a monthly cleaning, bi-weekly, or weekly cleaning? Or would you just want a one-time clean for moving out? Take a really close look at how often you need house cleaning appointments. Maybe you can get away with bi-weekly cleanings instead of weekly?

With that in mind though, usually the more regular the service is the cheaper (in terms of cost per visit) it will be. For example, bi-weekly cleanings will be cheaper per visit, than say monthly visits, sometimes costing just a few dollars per month. You could also try going weekly, then adjusting your cleaning services later on if you feel like you don’t need it as often or vice versa by going monthly and increasing the frequency if needed.

Move outs and one-time appointments will almost always cost the most per visit because of how intensive the cleaning is and because it’s not an ongoing, regular service.

3. Get Recommendations from Friends and Check Reviews

Asking friends, family and coworkers who have had hired a house cleaning service before for their recommendation can save you a lot of headaches because you can be relatively sure that if they had a good experience, you will too.

A side benefit of going through a cleaning service that was recommended to you is that in some cases, they’ll give a referral credit to you AND a credit to the person recommending you. It’s a win-win for both of you.

If you don’t have anyone to ask, or want to do your own search, reading up on companies’ customer reviews can give you an idea of what you’re getting into.

4. Flat Rates and Walk-throughs

Flat rate is better

You know that jaw-dropping cleaning quote that’s $100 less than the others? Yes it sounds great and all but you’ll definitely want to double check to see if it’s a flat rate.

Chances are that it’s not and that they’ve grossly under estimated the job. Which maybe why you could end up with a surprise $345 bill at the end when you thought you were getting it for about $160.

Not only that, but the efficiency and effort of the maids is not something you will know beforehand – a flat rate is more stable and ensures that you know what you’re paying for and aren’t shocked when you see the final bill.

Do a walk-through

This is one we can’t stress enough. Once the cleaning has been done, do a walk-through with the cleaner to ensure that nothing has been missed.

This gives you a chance to see if anything was missed or if an area of your home needs a bit more attention to be done a bit better.

Once the cleaners leave, it’s virtually impossible to get them to come back the same day, so make sure everything looks good before they leave.

If you can’t be home at the time of service, make sure to do the walk-through as soon as possible. The more reputable cleaning companies have a cleaning service guarantee but you usually have to notify them within 24 hours about any problems.

5. Better Cleaning Experience

There are advantages and disadvantages to each and those differences lead to huge differences in terms of your experience. From online customer support chat to scheduling, appointment reminders, and more, the use of technology to create a better customer experience for you.

Make sure they are up front with the costs and don’t try to trick you with “man-hours” or charge you for cleaning add-ons that you don’t need.

What exactly are “man-hours”?

What happens is people fall into the trap of being quoted a price per hour but they don’t realize is that this price per hour is per cleaner. For example, if a company says they’ll charge you $25 per man hour and three cleaners arrive, you’re actually being charged $75 per hour (3 x $25).

The other problem with charging by the hour is that the cleaners don’t have an incentive to work harder or faster – in fact, they actually have an incentive to go SLOWER!

Look into getting charged a flat rate instead as this will ensure that you get the great quality cleaning that you’re looking for without the surprise bill at the end.

The “More Maids” fallacy

People think that having more cleaners is better. It makes sense to think that having more maids will mean that your home will be cleaner and be finished in less time than just one.

But that line of thinking is based on a few assumptions like: A) all maids are great at cleaning and B) there will be no chit chat or wasting of time while they’re in your home.

But while ‘B’ isn’t as big of an issue, ‘A’ certainly is.

The truth is it is difficult enough to find one great maid that: pays attention to details, has the knowledge to get out different stains on a variety of surfaces, is reliable, shows up consistently, and works efficiently.

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